Help Centre
Frequently Asked Questions
Clear answers about EU representation, trade fair presence, market scouting, deliverables, timelines, and what working with TradeGate looks like.
General
What exactly is "EU Market Representative" in your context?
It means we act as your practical EU presence: attending events and meetings, representing your brand, supporting market access, and running follow-up cycles. It's not "agency talk" — it's execution: show up, capture leads, document outcomes, and keep relationships warm until deals mature.
Who is this service best for?
International SMEs, exporters, manufacturers, tourism boards, and startups testing EU demand — especially teams that want EU access without EU overhead (office, staff, travel). Clients from Nigeria, South Africa, UAE, Saudi Arabia, India, Morocco, and Turkey are a particularly strong fit.
Do you work only in Germany?
Germany is the primary base (trade fairs, meetings, local presence). Depending on the assignment, we can support EU-wide activities through targeted trips or partner coordination. The scope is agreed per project.
Trade Fairs & Events
What do you do at a trade fair on our behalf?
Typical tasks include: representing your brand, engaging visitors, explaining the offer, capturing leads (with notes), collecting competitor insights, taking photos/videos, and documenting questions/objections. After the event, you receive a structured report plus next-step recommendations.
Do you staff our booth or can you represent us without a booth?
Both. We can staff your booth (or shared booth) if you have one. If you don't, we can still attend as a representative, network, collect contacts, and schedule meetings around the event.
What deliverables do we get after an event?
Usually: a lead list (with qualification notes), photos/videos, meeting notes, key questions raised, competitor observations, and a concise post-event report with recommended follow-ups.
Market Entry & Scouting
What does "business scouting" include?
We identify and shortlist distributors, resellers, sourcing partners, or clients based on your offer and target segment. Deliverables typically include lead lists, outreach strategy, introductions (where appropriate), and a short market snapshot.
Can you contact leads in German and English?
Yes. Many opportunities in Germany/EU depend on clear communication, follow-up discipline, and proper documentation. We run follow-ups in DE/EN and keep a paper trail.
Engagement, Pricing & Logistics
How do we start an engagement?
Start with a short discovery call. We align on objectives, target segment, scope, location(s), timeline, and deliverables. Then you receive a proposal outlining what we'll do, what you'll get, and expected milestones.
What does it cost?
Engagements typically start from €800 for a single-day trade fair representation. Market scouting sprints typically range from €1,500–€3,500. Monthly retainers are available once traction is proven. Every proposal is scoped to your specific needs — we keep it lean and measurable.
Do you work on monthly retainers or per project?
Both models are possible. Many clients start per project (e.g., one event or scouting sprint) and move into a retainer once traction is proven. We keep the structure lean and measurable either way.
Do you guarantee deals or sales?
No one can ethically guarantee deals. What we guarantee is professional execution: presence, lead capture, documentation, and disciplined follow-up with measurable outputs. Sales depend on product-market fit, pricing, and buyer readiness.
Compliance & Trust
Are you a "virtual office" or legal registered address service?
No. We focus on representation and business execution. If you need an address or office service, we can advise on proper options, but we avoid anything that could be seen as misrepresentation. We keep everything transparent and compliant.
How do you handle confidentiality?
We can work under an NDA where required. We also maintain structured reporting and clear access boundaries, so sensitive information stays controlled.
Still have questions?
If your case is specific (country, sector, product type, target buyers), send a short message and we'll advise the best starting point.
Contact TradeGate